NOT YET A PATIENT? If you have questions about Dr. Hancock’s practice, please call 405-900-5300 or use the contact form, below. Please do not email or text us, because those communication methods may not be secure!
FOR NEW AND EXISTING PATIENTS,we offer a secure, encrypted text, email, and voice message communication system. To OPT IN, follow the link in the TEXT message that you will receive from us two days before your next scheduled appointment date. If you do not have a cell phone, ask us to add you to the system, manually.
EXPECTED RESPONSE TIME: We check our communication only sporadically and only during regular workday hours. Please allow up to 3 full workdays for us to respond to your queries.
POTENTIAL CHARGES FOR SERVICES REQUESTED BETWEEN OFFICE VISITS: See our OFFICE POLICIESpage in case you are requesting services (medication refills, referrals, paperwork completion, etc.) between office visits.
EXPERIENCING A MEDICAL EMERGENCY? Call 911 immediately! If you leave us a message, we may not see it for up to two workdays!
You must wear a properly-fitting mask at all times while on our premises. If you have a fever over 100F (or 38C) or traveled recently please call us immediately to reschedule your appointment. Patients exposed to COVID-19 must self-quarantine for 14 days or provide negative test results, taken no less than 5 days after exposure, prior to rescheduling. We require all patients to to practice good hygiene when visiting the office. This includes bathing directly before your visit and freshly clean clothes. You may be asked to change into our exam gowns if any physical contact with the doctor is expected. To read more about our COVID-19 precautions and policies, and to find out how we are protecting you, please click view precautions and policies button below.