ABOUT OUR PRACTICE

Ehlers-Danlos Syndrome (EDS) & Hypermobility Care

Thank you for your interest in our practice. Please review the information below so we can make sure our office is the right fit for your healthcare needs before you join our waitlist.

Our Services

We provide specialized care focused on the following areas:

Osteopathic Manipulation

Gentle, hands-on treatment to relieve soft tissue tension and pain.

Trigger Point Injections

Targeted injections to release painful knots in muscle tissue.

Nerve Testing

In-office EMG/electrodiagnostic studies for nerve-related symptoms.

Other Diagnostic Testing

We order IMAGING to assess muscles, nerves, and joints; BLOOD TESTS to screen for rheumatologic disorders; and other assessments as indicated.

EDS Care Team-building

Referrals for genetic testing & diagnosis and Referrals to EDS-aware specialists and/or PCPs (for POTS, MCAS, etc.), and General EDS education.

What We Do Not Offer

To maintain our focus on these specialized services, please note that we do not provide:

Opioid Prescriptions

We do not prescribe opioid or narcotic medications.

Disability Assessments

Dr. Hancock's focus is to help you be MORE functional, even if that means modified work.

Non-Neuromuscular Conditions

Dr. Hancock sticks to her own specialty, but she will guide you to an EDS-aware colleague, depending on your symptoms, as she is able.

Primary Care Services

Dr. Hancock does not offer primary care or generally prescribe medication, but she knows other EDS-aware clinicians if you are an established patient and want referrals. (Please don't call us asking for names if you are NOT an established patient).

Financial & Insurance Information

We accept a variety of insurance plans — please review our List of Accepted Insurance Plans before calling or submitting an inquiry. If you’d rather not use insurance, we offer a direct Cash Pay option that includes your consultation, osteopathic manipulation, and trigger point injections.

Deposits: A non-refundable deposit is required at the time of scheduling. This covers potential late cancellation or no-show fees, as well as any balance owed after insurance processes your claim. For insurance patients, the deposit amount will be disclosed when an appointment is offered.

Office Policies & Patient Expectations

Click each item below to learn more.

Appointment Requests

Submitting a request does not guarantee an appointment. We will do our best to review your information and respond within two weeks, though it may occasionally take longer. Please wait at least two weeks before following up.

Waitlist Inquiries

We ask that you do not call repeatedly to check your status; this slows down our processing time and impacts our staff.

Visit Focus

We address 1 or 2 problems per visit. Please be patient and understand that pressing medical issues or an extensive list of questions may limit the time available for hands-on treatment. We encourage you to use our educational handouts to minimize Q&A time during appointments.

Attendance Policy

We are committed to providing timely care to all patients on our waiting list. To honor this, we cannot retain existing patients who cancel appointments late, repeatedly move appointments, or no-show for scheduled visits (regardless of the cause). Note: We permanently discharge patients who violate our no-show or late cancellation policies.

Communication & Conduct

Save Our Number

Add (405) 900-5300 to your contacts so you don't miss our outreach due to spam filters.

Respectful Environment

We maintain a safe, professional environment and may remove individuals from our waitlist for disruptive or aggressive behavior toward staff.

Questions Between Visits

For non-urgent questions, please prepare a list to hand to Dr. Hancock at the start of your next appointment.

Emergencies

If you believe you have a medical emergency, please call 911 or visit the nearest emergency room immediately. Our office cannot provide emergency triage.

Next Steps

If you understand these terms and would like to proceed with joining our waiting list, please complete the contact form below. A member of our team will be in touch shortly.